Privacy Policy

At CyclingDeal, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from our customers.
Who are we?
When we talk about “we” (or “our” or “us”), we mean CyclingDeal.com.au and CyclingDealusa.com and all its wholly owned subsidiaries. We are based in Australia and the USA, but we supply goods all over the world.
Collection of Personal Information: 
  1. When you place an order directly through our website, we collect the following personal information: first and last name, home and billing address, contact telephone number, mobile telephone number, email address, and financial information, including credit card and payment details.
  2. Financial information that is collected via the website is used by CyclingDeal to bill you for products and services. Any financial information that is collected is for the purpose of transaction approval and funds transfer. The financial information we collect from you is kept securely and held on secure servers in controlled facilities.
  3. Please note that the order details and customer information provided during checkout are securely processed by Neto, our trusted e-commerce platform provider. Neto adheres to strict data protection standards and guidelines to safeguard your information.
  4. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
  5. Additionally, when you interact with us or visit our website, we may collect information about your browsing activities using cookies and other tracking technologies.
Use of Personal Information:
  1. We use the personal information we collect to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
  2. We may also use your information to send you marketing communications, such as promotional offers or newsletters, unless you opt out.
Disclosure of Personal Information:
  1. We may share your personal information with third-party service providers who assist us in operating our website, processing orders, and delivering products to you.
  2. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
  3. We will not sell, rent, or disclose your personal information to third parties for marketing purposes without your consent.
  4. When you purchase our products through third-party websites like Amazon, we may receive certain personal information from them, such as your name and shipping address, to fulfill your orders.
Data Security:
  1. We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. 
  2. We use industry-standard security measures, such as encryption and firewalls, to safeguard your information.
  3. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
Order Processing by Third-Party Services:
  1. When you purchase our products through third-party websites like Amazon, please be aware that your personal information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. 
  2. We encourage you to review the privacy policies of third-party websites before providing any personal information. 
  3. Once you leave our store’s website or are redirected to a third-party website or application you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Your Rights and Choices:
  1. You have the right to access, update, or delete your personal information by contacting us directly.
  2. You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the emails we send or by contacting us.
  3. You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. To learn more about cookies and how to specify your preferences, please search for "cookie" in the "Help" portion of your browser.
Updates to Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other means.
By using our website or placing an order with us, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us at sales@cyclingdeal.com.au (in Australia) and sales@cyclingdealusa.com (in the USA). The current version of this Policy will always be available on our website and was last updated in May 2024.

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